Established in 1915, the Institute of Administrative Management is the only professional body for both practising and aspiring Administrative Managers. Students and Members are professionals who are responsible for the management of:
• Systems
• Human Resources
• Communication
• Information Technology
• Facilities
• Training & Development
• Finance
21st Century Managers need to ensure continuous professional development and a systematic approach to life-long learning to ensure career advancement. Management is, after all, a transferable skill across a range of specialisms. IAM qualifications and Membership of the Institute will provide you with the expertise, knowledge and practical skills to sustain your competitive advantage. The iam supports managers (and aspiring managers) at all levels. Our aim is to improve both personal and organisational performance through a systematic approach to Professional Development.
As an international organisation, we are proud to have partners across the globe, working with us on the development of the profession of administrative management.
The IAM is a UK government recognised awarding body offering qualifications in Administrative Management. The IAM's qualifications fit together logically: there is a clear link between each level, meaning that you can build on your prior learning and your growing work experience. The course content is designed to meet both your needs and those of employers in all sectors and specialisms, ensuring that you, the student, acquire transferable professional skills and tangible recognition of your efforts.
The iam offers a clear pathway for you to achieve your plans if you are looking to become a truly professional Administrator and to enjoy incorporated status as permanent recognition of your achievements.
CORE PROGRAMMES

The Office of the Qualifications and Examinations Regulator (Ofqual) is the independent regulator which regulates awarding bodies, qualifications and examinations in England, Wales and Northern Ireland to ensure that qualifications and their assessment are up-to date, fit for purpose, fair, standards are secure, and public confidence is maintained.
Ofqual accredits qualifications designed by awarding bodies into the National Qualifications Framework (NQF) in England, Wales and Northern Ireland
INTRODUCTORY AWARD --- LEVEL – 2
The Introductory Award is open to everyone, irrespective of previous experience or qualifications. It requires 60 hours of study over as short or long a time as you wish, from 6 to 12 months.
The award is made up of three units:
Unit 1: Skills for Administrators
Unit 2: Individuals within Organisations
Unit 3: Organisational Skills
Assessment
Assessment of this qualification is in two parts:
1. Multiple Choice Examination
2. Creation of a Learning Diary that records evidence of skills for employment as well as academic achievements
Time for completion
The Introductory Award requires 60 hours of study over as short or long a time as you wish, from 1 week to 12 months. You will need to register with the Institute in order to follow the programme and receive your Award, upon successful completion.
Progression
Completion of the Introductory Award leads to the Certificate in Administrative Management
CERTIFICATE --- LEVEL – 3
The Certificate is open to everyone, irrespective of qualifications, although some previous experience in business administration is usual. The Certificate requires 120 hours of study over as short or long a time as you wish, from 6 to 12 months.
The Certificate is made up of three units:
Unit 1: Inside Organisations
Unit 2: Working with People
Unit 3: Administrative Practice
Assessment
There are two parts to the assessment for this qualification:
1. Creation of a reflective learning diary related to the learning outcomes of each Unit that records evidence of skills for employment as well as academic achievements
2. Project Report of between 2000 and 2500 which must evidence application of learning from the programme syllabus and achievement of the overall Award learning outcomes.
Time for completion
The iam Certificate requires 120 hours of study over as short or long a time as you wish, from 6 to 12 months.
Progression
Completion of the Certificate leads to the Diploma in Administrative Management / Diploma in Administration for Executive Assistants
Diploma --- LEVEL – 4
The award is made up of 5 units:
Unit 1: People in Organisations
Unit 2: Administrative Systems and Processes
Unit 3: Professional Administration
Unit 4: Information for Decision Making
Assessment
The Units 1-4 are assessed by a three hour unseen written paper comprising two sections A and B. Section A has eight compulsory short answer questions designed to test candidates knowledge and understanding of concepts and terminology. Section B has a choice of two questions from four designed to assess the candidate's appreciation of the unit. A question will be set from each of the Learning Syllabus.
Unit 5 is assessed by either by a three hour case study examination, or by a 3,000-4,000 word project report.
Project report declaration report
All candidates completing a project report for the diploma in administrative management or the advanced diploma in administrative management must complete the project report declaration form and submit it as the top page of their report.
Progression
Completion of the Diploma leads to the Advanced Diploma in Administrative Management. Successful completion of the Diploma entitles students to associate member of the iam.
Advance Diploma --- LEVEL – 5
The Advanced Diploma is made up of five units:
Unit 1: Administrative Systems in the Organisation
Unit 2: Strategic Issues in Administration
Unit 3: Administrative Management of Resources
Unit 4: Human Resource Management and Practice
Unit 5: Case Study 2 or Project Report 2
Assessment
The units 1-4 are assessed by a 3 hour closed book examination. The paper comprises of a choice of 4 questions from 8, designed to assess the depth and breadth of candidates knowledge of the unit. Unit 5 is assessed either by a three hour case study examination or by a 3,000-4,000 project report.
Project report declaration
All candidates completing a project report for the advanced diploma in administrative management or the diploma in administrative management must complete the project report declaration form and submit it as the top page of their report.
Progression
Students can progress from this qualification to the BA (Hons) Degree Programme. Successful completion of the Advanced Diploma entitles students to full membership of the Institute of Administrative Management (IAM)